1. Scope
This Privacy Policy applies to liftright-training.com, employer and consulting inquiries, Lift Right student portals, enrollment communications, Google Classroom delivery administered by Lift Right, practice tools, and related support interactions. Third-party services have their own privacy practices.
2. Information collected
- Contact information such as name, email address, phone number, company, and location
- Email-subscription information such as marketing consent, stated area of interest, signup source, and subscription status
- Account information such as student identifier, course entitlement, login or access status, and support history
- Learning information such as course progress, quiz and practice-exam results, remediation history, and Classroom participation
- Transaction information such as product purchased, amount, date, payment status, and processor identifiers; Lift Right does not directly store full payment-card numbers
- Device and usage information such as IP address, browser type, pages visited, timestamps, referral source, and security logs
- Communications and AI interactions submitted through support, forms, course discussions, or tutor features
3. How information is used
- Respond to employer, company-training, consulting, partnership, and support inquiries; maintain a history of business conversations; schedule follow-up; and prepare requested proposals or services
- Send requested course-launch news, crane exam-preparation updates, and merchandise offers, subject to the subscriber’s consent and unsubscribe choices
- Process enrollment and assign correct Core, LBC, TLL, or Bundle permissions
- Deliver course materials, Classroom invitations, practice tools, support, and progress features
- Process payments, refunds, fraud reviews, and accounting records
- Maintain security, prevent credential sharing, investigate misuse, and enforce policies
- Improve course quality, accessibility, reliability, and student support
- Comply with law and protect students, Lift Right, and third parties
4. Service providers and disclosure
Lift Right may disclose information to service providers that support payments, website hosting, email, Google Classroom, analytics, security, file storage, and AI features. They receive information only as reasonably necessary for the service or as otherwise disclosed to you.
Lift Right may also disclose information when required by law, to respond to valid legal process, to investigate fraud or security issues, to protect rights or safety, or as part of a business transaction subject to appropriate safeguards. Lift Right does not sell personal information for money.
5. Payments
Payments are processed by a third-party payment provider. The provider collects and processes payment credentials under its own terms and privacy policy. Lift Right generally receives transaction confirmation, customer contact information, purchased product, amount, and fraud or dispute information.
6. Instructor-Guided Preparation and AI
Instructor-Guided Preparation is an optional feature purchased separately from Lift Right course and portal access and delivered through Google Classroom. Participation may require a Google account and is subject to Google’s terms and privacy practices. Private invitations are issued only to students with the applicable guided-preparation purchase; do not use or distribute a Classroom invitation or code.
AI input may be processed by an AI-service provider and may be reviewed for quality and safety. Do not submit proprietary lift plans, employer-confidential information, personal medical information, government identifiers, payment-card data, or safety-sensitive operational data to an AI feature.
7. Cookies and analytics
The website and service providers may use essential cookies or similar technologies for security, preferences, performance, and traffic measurement. Lift Right will provide additional consent controls if it deploys nonessential advertising or tracking technologies that require them.
8. Retention
Lift Right retains information for as long as reasonably necessary to deliver purchased access, maintain educational and transaction records, resolve disputes, enforce agreements, meet tax and legal obligations, and protect security. Information may be deleted or de-identified when no longer reasonably needed, subject to backup and legal-retention requirements.
9. Security
Lift Right uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No internet transmission or storage system is completely secure. Students are responsible for protecting their credentials and promptly reporting suspected unauthorized access.
10. Your choices
You may request access to, correction of, or deletion of certain information by emailing john@liftright-training.com. Lift Right may verify the request and may retain information required for transactions, security, legal compliance, disputes, or legitimate business records. Marketing emails will include an unsubscribe method when required.
11. Children
The services are intended for adults and are not directed to children under 13. Lift Right does not knowingly collect personal information online from children under 13. If you believe a child has submitted such information, contact Lift Right so it can be reviewed and deleted as appropriate.
12. Changes and contact
Lift Right may update this policy prospectively and will post a revised effective date. Privacy questions or requests may be sent to Lift-Right Training Institute LLC at john@liftright-training.com.